CCTV Repair Services in the UAE
CCTV repair services in the UAE: fault diagnosis, camera/NVR/cabling fixes & footage recovery for all brands. Same-day call-outs available.
CCTV Repair Services
Cameras down or footage missing? AlphaStone diagnoses and fixes CCTV faults fast — dead cameras, NVR/DVR errors, no-recording issues, cabling faults and footage recovery — for all major brands, with same-day call-outs available across Dubai, Abu Dhabi and the UAE.
- all-brand repairs
- same-day call-outs
- NVR/DVR & cabling fixes
- footage recovery
Options we design & install
Preventive Maintenance
Scheduled health checks
Corrective Repairs
Faults & footage recovery
System Upgrades
Analog-to-IP, 4K & AI
Audits & Relocation
Coverage & compliance review
What the service covers
- Scheduled preventive visits
- Camera cleaning & focus
- Firmware & software updates
- Storage & retention checks
- Priority fault response
- All-brand spare parts
- Health & compliance report
- Discounted call-outs
Common CCTV faults we fix
Same-day diagnosis on all major brands.
| Symptom | Likely cause | Our fix |
|---|---|---|
| No image / black screen | Power, cable or camera | Diagnose & replace |
| Not recording | HDD, NVR or config | Repair & recover footage |
| Poor night vision | IR, dirt or aging | Clean / replace |
| Cameras offline | Network / PoE | Restore connectivity |
| App not working | Port, cloud or config | Reconfigure |
Key benefits
all-brand repairs
same-day call-outs
NVR/DVR & cabling fixes
footage recovery
fixed-price diagnosis.
Ready to start your project?
Free site survey and a fixed quote anywhere in the UAE.
Our delivery process
Free Site Survey
We assess your site, requirements and compliance needs.
Design & Fixed Quote
Clear scope, standards and transparent pricing.
Install & Test
Certified installation, tested and labeled, minimal downtime.
Handover & AMC
Documentation plus optional maintenance contracts.
Keeps you SIRA-compliant
- Maintained retention & storage
- Working coverage with no blind spots
- Documented service history
- Fast compliance remediation
Industries & properties we serve
Frequently asked questions
Do you repair systems you did not install?
Yes — we repair all major CCTV and security brands regardless of who installed them, from a single faulty camera to a failed recorder or network issue across a multi-site system.
Can you recover lost footage?
Often yes — we attempt footage recovery from damaged or failed hard drives, NVRs and cloud accounts, and advise on the likelihood before any work, so you have the best chance of retrieving critical recordings.
How fast can you come out?
Same-day call-outs are usually available across Dubai and Abu Dhabi, with priority response on AMC contracts, so a down system or critical fault is attended quickly.
Is SIRA approval handled for me?
Yes — we design to SIRA (Dubai) and ADMCC (Abu Dhabi) standards and manage the approval process where required.
How long is CCTV footage stored?
By default we configure a minimum of 31 days of footage retention in line with SIRA requirements, and size storage to your site category and how long you need recordings kept. Longer retention is available where regulations or your own policy require it.
Can I watch the cameras on my phone?
Yes. We set up secure live and playback viewing from your phone, tablet and desktop, with multi-site access and optional cloud recording — so you can check any camera from anywhere, with role-based access for your team.
Related services
Serving all seven emirates
Start your project with AlphaStone
Free site survey and a no-obligation, fixed quote. Prefer to talk? Call or WhatsApp +971 55 505 9256.
- Free site survey & honest advice
- Transparent, fixed pricing
- Compliant (SIRA / ADMCC / BICSI) design
- One contractor for cabling, network & security
Request your quote
We reply within one business day.